What if someone leaves my company?

Candex is a self governing network, so anyone in your company can select "left company" on the dropdown under a user name. This triggers an email requiring re-verification before their account can be accessed again. If a user has actually left your company, they will not be able to re-verify by email, therefore they can no longer access the data. Users cannot change their registered email to a different domain. If your company uses a Single Sign on solution and would like it connected to Candex, please email support@candex.com

Canpay briefings involving deactivated users will continue to be shared internally within the team, and the presence of deactivated users on internal channels will remain unless someone will manually removes them, but they cannot log in without re-authentication. Companies can choose to connect Candex to their single sign on mechanism - just email support@candex.com.


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