Forgot/change password or change email address

Forgot Password

If you forget your password, go to and click sign in at the top right of the screen, then click forgot password and enter your email address. Candex will email you instructions to reset your password.


Change Password or Email Address

In your personal settings (on profile), you can change your password at any time, and you can also change your email address at anytime, provided that the new email address is in the same domain as the one you registered.  You may not change your email to a domain not owned by your company.